Privacy

Welcome to www.coalesse.com (the "Site"). This Site is owned by Steelcase Inc. This Privacy Policy is designed to tell you how this Site collects, uses, and discloses the information you provide via this Site. By using this Site, you acknowledge that you have reviewed, and agree to, the terms of this Privacy Policy and the Terms of Use. 
If you do not agree to this Privacy Policy and the Terms of Use, do not use this Site.

Scope of Privacy Policy / Links

This Privacy Policy applies only to this Site. Although this Site may provide you with links to other websites, including those of our business partners and/or service providers, those websites are not covered by this Privacy Policy. Likewise, although this Site may provide links to websites that are owned or operated by us or our affiliates, this Privacy Policy does not apply to such websites. We strongly encourage you to read the privacy policy of every website you visit, including those websites to which this Site provides links. Whenever you link to any other website from this Site, you are solely responsible for any interactions you may have with that website. Links from this Site to other websites will typically open in a separate browser window while the browser window for this Site remains open in the background.

Who Should Use this Site

This Site is not intended for use by children under the age of 13, and we will not knowingly collect personally identifiable information from such individuals.

Active Information Collection

At various points on this Site, you might choose to actively provide certain kinds of information, including personally identifiable information, such as full name, address, phone number, e-mail address, etc. The Site typically will indicate which information is required and which information is optional at the information collection point in question. In any case, by submitting information via an active information collection point at this Site, you specifically consent to the collection, use, and dissemination of such information in accordance with this Privacy Policy.

Active information collection points at this Site may include:

Email Reply Mechanisms

This Site may provide you with one or more e-mail reply mechanisms through which you may submit questions or comments. Information you provide via such e-mail reply mechanisms is typically all optional. We may use the information you provide in your e-mail to respond to your inquiry, and we reserve the right to retain whatever information you submit in your e-mail, including your name, e-mail address, and any comments or other information that you send via the e-mail reply mechanism.

Question, Comment, and Feedback Forms

This Site may post a form for you to use in submitting questions, comments, and other feedback about us, our affiliates, this Site, our or our affiliates' products and services, and other topics. We use such feedback information to improve this Site, and our or our affiliates' products and services as well as for marketing and research purposes. Most information you provide in such forms is optional, but you will need to provide at least some personally identifiable information, such as your name, address, e-mail address, and phone number, so that we may respond to your inquiry.

Product Information, and Catalog Request Forms

This Site may include a form that you can use to request information about us, our affiliates, or our or our affiliates' products and services, or to request catalogs or brochures. In addition to asking you to identify the specific information or materials in which you are interested, these forms may request, among other things, your name, address, and e-mail address, so that we may send you the information or materials you request. These forms may also request certain demographic information about you to help us better understand your interests and needs.

Software Download Form

This Site may include a form that you must complete before receiving a software download from the Site. This form may request, among other things, your name, address, and e-mail address. The form also requests certain information about the computer systems you are using. We use this information to keep track of software downloads and to learn more about what computer systems and configurations visitors to the Site use. We also may use this information to send you updated versions of the software as they become available and to notify you of problems with the software.

Surveys and Evaluations

The Site may ask you to complete optional surveys and evaluations about us, our affiliates, this Site, our or our affiliates' products and services, and other topics. These surveys and evaluations might request personally identifiable information, such as your name and e-mail address, so that we can follow up with you. Typically, we use such surveys and evaluations to better understand our customers and their preferences.

Passive Information Collection

This Site may use various technologies to passively collect information from you while you are visiting (that is, you do not actively provide this information). Such technologies allow us to collect a range of nonpersonally identifiable information, including your Internet Protocol (IP) address (a unique identifier automatically assigned to your computer when logging onto the Internet), the type of Web browser and operating system you use, the date and time you visit the Site, the specific pages you visit on the Site, and the address of the website you visited before coming to this Site. We also may use third parties to collect this information on our behalf. We typically use such passively collected information for a variety of purposes, such as to administer the Site, customize the Site to your preferences, and compile aggregated statistics for marketing and research purposes. We reserve the unrestricted right to use this passively collected, nonpersonally identifiable information, including, but not limited to, selling, leasing, permitting access to, or otherwise transferring it to our affiliates, business partners, advertisers, dealers, and other third parties.

Two types of passive information collection technologies deserve special mention:

Cookies

"Cookies" are small text files that store information about your interactions with a particular website, either temporarily (known as a "temporary" or "session" cookie, and deleted once you close your browser window) or more permanently on the hard drive of your computer (known as a "permanent" or "persistent cookie"). Cookies can make it easier to use a website by allowing servers to access certain information quickly:

Session cookies can be used to help a user's browser navigate a website more smoothly and may show up if the user comes from a website with which the subsequent website has some relationship (e.g., a website of an affiliated company) and can give helpful information.

Persistent cookies can be used to customize a website for a user, such as by storing passwords, preferences, and registration and account information so that users do not have to reenter them each time they visit a website.

This Site uses both session/temporary cookies and persistent/permanent cookies to store information that allows us to offer you better customer service and to navigate through the Site with ease. To make the Site easier to use, we combine information collected via cookies with personally identifiable information. Note that if you configure your browser to reject cookies, you might not be able to access important functions or areas of the Site or enjoy certain conveniences at this Site.

JavaScript

This site also uses java scripts provided by third parties to passively collect information. These scripts provide website server nonpersonally identifiable information such as the IP address and browser type related to the user’s computer.

Data Security

Although we take steps to protect personally identifiable information you provide via this Site from loss, misuse, or unauthorized alteration, no system is 100% secure or error-free. Therefore, we do not, and cannot, guarantee the security or accuracy of the information we collect via this Site, and you acknowledge that you are assuming the risk in transmitting any information to us.

Changes to this Privacy Policy

If this Privacy Policy changes, the revised Policy will be posted here and the date of the newest version will be posted below. Please check back frequently, especially before you submit any personally identifiable information at this Site, to see if the Privacy Policy has changed.

This Privacy Policy was last revised on June 8, 2008.